Last updated: January 2026
These Terms and Conditions ("Terms") govern your access to and use of this website and any related services (collectively, the "Services"). By using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.
Bwater ("we", "us", "our") provides water treatment and hygiene products, including Purific, ADI and It's Bright. For questions, contact: Andre Du Toit, Phone: 083 301 9001, or use the contact form on this website.
You may use the Services only if you are at least 18 years old and legally capable of entering into a binding contract. You agree to use the Services only for lawful purposes and in accordance with these Terms.
Product descriptions, pricing and availability may change without notice. We reserve the right to refuse or cancel any order, limit quantities, or correct errors that may occur. Orders are confirmed only once we acknowledge them in writing (for example, by email).
All prices are shown in local currency unless stated otherwise and exclude applicable taxes, duties, shipping and handling unless noted. You are responsible for any taxes or charges imposed by authorities. Payment terms will be communicated during checkout or order confirmation.
Estimated delivery times are provided for convenience and are not guaranteed. Title and risk of loss pass to you upon delivery to the address you provide or upon collection, as applicable.
If you are not satisfied with your purchase, please contact us within 7 days of delivery. Returns are accepted for unopened, unused products in original packaging unless otherwise required by law. Refunds or exchanges are processed after inspection. Certain items may be non-returnable for hygiene or safety reasons.
Always read and follow product labels and instructions. Our products should be used only as directed. We are not responsible for damage or injury arising from misuse, improper handling, or failure to follow instructions.
To the fullest extent permitted by law, the Services and products are provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, in no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Services or products, even if we have been advised of the possibility of such damages. Our total liability for any claim shall not exceed the amount you paid to us for the product or Service giving rise to the claim.
If you submit content (such as messages or inquiries), you represent that you have the necessary rights to do so and that such content is accurate and lawful. You agree not to upload or transmit any content that is harmful, unlawful, infringing, misleading, or otherwise objectionable.
All content on the website, including text, graphics, logos, images, and software, is our property or that of our licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our prior written consent.
Your use of the Services is also subject to our Privacy Policy (see the Privacy Policy page). By using the Services, you consent to the collection and use of your information as described therein.
The website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, policies, or practices of any third-party sites or services.
You are responsible for complying with all applicable laws and regulations in connection with your use of the Services and products, including any restrictions related to purchase, transport, storage, use, and disposal.
We may suspend or terminate your access to the Services at any time, without notice, if we reasonably believe you have violated these Terms or applicable law.
These Terms are governed by the laws of the Republic of South Africa (without regard to conflict-of-law principles), unless the laws of your place of residence require otherwise. Any dispute shall be resolved by the competent courts located in our principal place of business, unless mandatory law provides otherwise.
We may update these Terms from time to time. The "Last updated" date above will reflect the latest changes. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.
If you have questions about these Terms, please contact: Andre Du Toit, Phone: 083 301 9001, or use the contact form on the website.